FAQS

FREQUENTLY ASKED QUESTIONS

Q: Do you take custom orders?

A: Custom Designs are always welcomed! If you have a concept or inspiration of a design you would like please send me a message.

Q: What is the processing time for orders?

A: All of my sets are handmade by myself. Designs that I offer/ advertise have a proccessing time of 3-5 days. All custom designs have a processing time of 5-7 days to ensure that I execute your design to your liking. Processing time DOES NOT include shipping time.

Q: How long do the nails last?

A: Nail tabs will give you 1-3 days of wear, and nail glue can typically last up to 2 weeks, depending on how well you prep your nails. All of my sets are reusable with proper care and removal process.

Q: How do I figure out my nail size?

A: I STRONGLY suggest that you purchase a sizing kit to ensure that you get the most accurate measurements for your set. If you do not wish to purchase a sizing kit, you'll want to measure the widest part of the nail with a tape measure or by placing a piece of tape of your nail, marking off where your nail ends, and measuring it against a ruler.

You then use the sizing chart to determine which size best suits your nails. If you do not match the predetermined sizes, choose the "Custom" size and send a note with you desired measurements. REFUNDS AND EXCHANGES WILL NOT BE GIVEN FOR INCORRECT MEASUREMENTS IF YOU DO NOT PURCHASE A SIZING KIT.

Q: Refunds, Exchanges, and Cancellations

A: Due to the sensitive nature of the product, NO REFUNDS or EXCHANGES are allowed unless product was received damaged.

Cancellations are gladly allowed within 24 hours of your purchase. Refunds will be subject to a 3% transaction fee as this is the charged passed on by Shoopify.